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Downloads / InfoTech / Research

How to Increase the Reliability of Your IT Infrastructure Using Predictive Analytics

Live Date: June 21, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT Today’s digital businesses are incredibly dependent on their IT systems. Any downtime or service interruptions they experience …

Downloads / InfoTech / Research

Garbage In, Garbage Out: Shortage of Trusted Data Still Impacting the Pace of Digital Transformation and Advanced Analytics

Live Event Date: June 27, 2017 @ 2:00 p.m. ET / 11:00 a.m. PT Significant change is upon every industry, company and organization. You might be tackling the Art of …

Downloads / InfoTech / Research

Building the Next Generation Network: Identity as the Perimeter with Nexteer Automotive Corporation

Okta Adaptive Multi-factor Authentication is a simple, secure, and comprehensive authentication solution. It provides policy-driven contextual access management, supports a broad set of modern factors, leverages big data insights across …

Downloads / Insurance / Research

Virtual Conversations: The Impact of AI on Customer Engagement

Attend this Webinar to learn: How creating digital personas using IBM’s Watson fuels this type of digital interaction How to design virtual agents that have high customer service impact and …

Downloads / Research / Telecom

8×8’s Integrated Solution Powers Mobi’s Customer Interactions

MOBI had a premises-based telephone and contact center system which left a lot of points of failure. MOBI wanted one system to handle all interactions with their customers. MOBI has …

Downloads / InfoTech / Research

Webinar: Three Ways to Take your Salesforce® Investment to New Heights

Apex™: too much code for low-code? If your organization relies on Salesforce for CRM or as a development platform, Apex code can present challenges that may hinder the value Salesforce …

Downloads / InfoTech / Research

IT Fragmentation: The Challenge of Disconnected Systems

While CIOs struggle to modernize their infrastructures and equip their businesses for the future, IT teams confront the immediate challenge of managing an increasingly disparate array of systems that operate …

Downloads / InfoTech / Research

Building a Blueprint for an Insider Threat Program

While infosecurity teams are playing defense against external threats, they cannot lose sight of the threat that insiders at their organization pose. Employees, contractors and business associates can all have …

Downloads / InfoTech / Research

4 Reasons Code42 Simplifies Ransomware Recovery

The stats are there—ransomware is pervasive. So when your business is hit by an attack, what should you do about it? Experts agree that backup is the best way to …

Downloads / InfoTech / Research

How to Deliver Business Results by Harvesting the Value Hidden in Customer and Market Data

Mobile devices, web traffic and e-commerce are generating unprecedented data riches. Forward-looking organizations are using this data to drive real-time digital engagement with customers and lower their overall costs. Does …

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