Ebook: The Future of Customer Engagement
At the rate businesses are appearing and disappearing today, in ten years 40% of current Fortune 500 companies will no longer exist. The companies that will persist are the ones …
The Next Evolution of Chatbots
A lot has changed since chatbots first debuted. Today’s natural language processing and machine learning technologies have made artificial intelligence more human than ever. Is this the year you bring …
Forrester Report: Rethink Customer Service to Build Emotional Engagement
According to research by Forrester, service organizations aiming only to appeal to the rational side of customers’ needs will have an increasingly difficult time maintaining loyalty. Companies with a reputation …
The Guide to Securely Boosting In-App Engagement: Enabling Powerful Real-Time Communications
Customers expect real-time communications in their mobile applications, and business leaders are looking to communication platform as a service (CPaaS) as a cost-effective, efficient solution. With the number of CPaaS …
Eliminate TMF Inadequacies in Your Clinical Trials
To comply with regulatory requirements pertinent to clinical trials, every organization engaged in a clinical trial must manage and maintain all trial-related content, documents, and data in a manner that …
Top 8 Obstacles in Pharma & Biologics Product Registration & Submission Management
For pharmaceutical and biologics companies, the path to a global product launch is full of obstacles that could result in delays to registrations, many of which can be avoided with …
How to Address 10 Common Pains in Dossier Management & Product Registration
While the process for obtaining a device clearance or premarket approval (PMA) in the United States is not the same as applying for a Shonin in Japan or a CE …
A Beginner’s Guide to collectd
Collecting data is necessary to index and analyze data. Splunk helps provide analytics around infrastructure data. collectd makes collecting and transmitting data to an analytics tool easy, lightweight and free. …
Creative Problem Solving in Schools
In 2017, Adobe surveyed 2,000 educators and education policymakers in the U.S., U.K., Germany, and Japan about their views on a soft skill that’s been getting a lot of attention …
NMC Digital Literacy Horizon Project Brief 2
Download Digital Literacy in Higher Education, Part II: An NMC Horizon Project Strategic Brief to gain information vital to strategic planning in your institution. The 2017 report from New Media Consortium dives …
