PureCloud Competitive Advantages
PureCloud by Genesys is a unified all-in-one customer engagement and employee collaboration solution that is intuitive, easy to use and deploys rapidly. It is designed to help you deliver consistent, …
How To Achieve Customer Advocacy Program Success In 2017
Only 10% of B2B IT vendors had established customer advocacy programs in 2016—despite it being named one of the top 5 most important competencies for marketing success, according to research …
Why OneDrive Does Not Equal Endpoint Backup
It may be tempting to use free enterprise-grade electronic file sync and share tools like Microsoft OneDrive as a backup solution, but doing so may put your data at risk …
6 Ways IT Can Empower Mobile Users
Today, 75 percent of the global workforce regularly works remotely. A policy that allows employees to work remote can maximize productivity and worker satisfaction, but also creates a need to …
Ransomware Roadmap: Where Cybercriminals Will Attack Next
According to research, 40 percent of businesses experienced a ransomware attack in 2016, with loss estimates topping $1 billion. Learn about the past, present, and future of ransomware in this …
The Business of Ransomware: What Every CXO Should Know
Forty percent of businesses battled ransomware last year, and that number is shooting up quickly. Instead of fighting agile cyber criminals head on, focusing on the real problem of data …
Fighting Insider Threat with Endpoint Visibility
Eighty-nine percent of all enterprise data loss is related to insider actions. Traditional security tools are great for stopping outsiders from getting in, but they can’t protect you from the …
DLP is a Strategy, Not a Product
The deployment of data loss prevention (DLP) products is surging in the enterprise, with 90 percent of organizations expected to implement a DLP product by 2018. But a DLP-only approach …
7 Questions to Answer Before Starting a Windows 10 Migration
Enterprise adoption of Windows 10 is accelerating quickly, with 2017 expected to be the year it really takes off. If your business is preparing to migrate to the OS, there …
Debunking the Myth of Policy Dependent Backup
The nature of the workforce and the data it creates has changed, but for many organizations, network drive policy hasn’t caught up. Businesses that still use traditional file server backup …
