Big Data has generated much interest and attention in the media of late. Indeed, several authors have recently raised the question of whether Big Data approaches, such as...
If your current ERP isn’t doing the job for you now, its not likely going to do so in the future. If you are a manufacturer that is not running your operations on a...
There are a number of benefits beyond total cost of ownership to deploy cloud ERP, including increased flexibility, deployment, business continuity and usability. Plex was...
Discover our new e-book: Three Reasons Why Motor Vehicle Manufacturers Choose Plex to learn how the Plex Manufacturing Cloud, Plex’s fully integrated cloud ERP, has helped...
Successful customer engagement has always depended on providing the right products, services, and customer experience at the right time. In today’s world of connected...
Even the most highly trained support technicians can be limited by the tools at their disposal. They typically cannot see what the customer sees and are limited to how customers...
Technology continues to make it simpler for IT and customer support teams to handle increasingly complex support tasks via remote support software tools. The latest development...
A Multi-Company Cost Savings and Business Value Analysis for Enterprises
The Forrester Total Economic Impact™ (TEI) study examines the potential return on investment (ROI)...
The recent evolution of customer experience (CX) has been fast-paced and transformational. Customers are using digital and voice channels, sometimes simultaneously. The average...
In decades past, only the largest organizations needed to worry about managing a business across multiple locations, countries or continents. Today, even traditional mid-market...