2015 Remote Support Trends
Today’s remote support solutions, including remote control, desktop sharing, and web collaboration, offer much more than just remote control for PCs. Their functional footprint...
Five Ways Live Chat Boosts Company Performance
Companies using live chat as part of their customer interactions enjoy superior results than those that don’t. In this research by Aberdeen Group, you’ll learn how companies...
Productivity: Managing And Measuring A Workforce
Revealed – the habits of highly productive organizations! This 2015 Aberdeen Group global report explores the habits and strategies that highly successful organizations...
Five Foundational Metrics for Meaningful Workforce Measurement Insights
The key to building an HCM measurement capability is a fundamental understanding of the difference between data and analytics, metrics, and measures. This report will discuss...
Complex Compliance Regulations Raise the Stakes for Organizations
Raising the Stakes on FLSA Compliance Cases on the rise; wage recovery soaring; Affordable Care Act adding complexity. This white paper, developed in partnership with Jackson...
Selecting an Automated Time and Attendance Solution
Finding a time and attendance solution that fits your business can be overwhelming and frustrating. But it doesn’t have to be. That’s why Kronos created this...
Snapshot Report: What Matters Most in a Remote Support Tool?
When it comes to whether someone will recommend a product to others, certain attributes matter more than others. A recent online survey of those using remote support tools...
LogMeIn Rescue vs. Bomgar
The differences between LogMeIn Rescue and Bomgar are clear, starting with the costs associated with new infrastructure, and the ongoing maintenance that an appliance-based...
Buyer’s Guide: Guide to Selecting the Right Remote Support Tool
Are you looking to implement an intuitive remote support solution that gives your support agents on‐demand productivity and quick resolutions to their ever‐evolving pains? ...
Seven Ways to Compare the Enterprise HCM Suite ‘Big Three’
Most human capital management suite evaluations for larger enterprises involve Oracle HCM Cloud and SAP SuccessFactors and Workday HCM. No single solution will be a best...
