Data-Driven Marketing 101
Your marketing campaign made better How you can improve your strategy with data Successful marketing campaigns start with having accurate data. It’s not just good content and proper channels that …
How Intent Data Captures Buyers’ Interest—and Saves Marketers Time
Target your best buyers with the power of intent data. One of the biggest challenges for any B2B marketer is understanding your prospects’ next move—who is most likely to buy, …
Infrastructure Monitoring 101: The Power to Predict and Prevent
Our apps and services are expected to work quickly and seamlessly on any number of devices, from different kinds of networks and in different locations around the globe. Monitoring the …
A Blueprint for Modern Monitoring
Organizations increasingly rely on multicloud strategies, diverse applications and complex infrastructures to drive business outcomes and enhance customer experiences. With the many layers and intricacies, tracking performance and reliability becomes …
Cisco Secure Hybrid Work At-A-Glance
The Cisco Secure Hybrid Work solution unifies protection at scale, making it easy to verify users and devices, enable secure access, and defend hybrid workers at anytime from anywhere.
Call Center Management: Best practices, tips, and strategies
Truly effective call center management is much more than just scheduling and watching other people work, it’s a multifaceted sometimes stressful management role that includes motivating teams to succeed, staying …
Most Important Call Center Trends of 2021
Call centers were once rooms crammed with desks and agents on headsets. Today, they have evolved into advanced communications hubs where agents can interact with customers and with each other …
Talent Management: Niche Solutions vs Comprehensive Platforms
As the dynamics of the hiring market change, bet on a broader platform to provide a future-proof solution. How do you know if you’re investing in the best solutions or …
Five Ways Data-driven Analytics Investments Have Digitally Transformed Businesses
How are analytics investments improving your business? ESG recently executed an in-depth research study to better understand and quantify the relationship between the use of advanced analytics/artificial intelligence workloads and …
Hands-on Skills Mastery: Coursera Guided Projects
Available On-Demand Duration: 7 mins Digital transformation is more important than ever and COVID-19 has only accelerated its pace. Worldwide enterprise software spend reached nearly half a trillion dollars in …
