Take These Five Steps to Prepare I&O for Digital Business Platform

Ecosystems enabled by digital business platforms are a new business focus, and supporting them requires new I&O capabilities. I&O leaders must prepare for digital business platforms by following the five steps in Gartner's Digital Platform Engagement Model for I&O. I&O leaders preparing to optimize IT operations to drive business value of digital business platforms: Engage with customers and improve I&O's transaction orientation by collaborating with business and IT leaders to plan projects that enable and drive targeted business outcomes. Build agile and software-defined IT systems by modernizing I&O infrastructure and delivery models to aid automated data-driven decision making. Extend sensing to include ecosystems and things, in addition to IT systems to track, monitor, manage, measure, secure and alert by partnering with internal and external IT asset owners. Join the API economy to connect and interact with ecosystems by developing expertise in multicloud management, service brokering, microservices and monetization drivers. Request Free!