The Forrester New Wave: Chatbots for IT Operations, Q4 2020

AI chatbots automate mundane tasks to alleviate workloads for your IT help desk and improve the employee self-help experience.

Download the report to learn:

  • Key considerations for selecting a chatbot for IT automation
  • Findings on each of the vendors scored against 10 criteria
  • Why Forrester named Moveworks a leader among the top IT chatbots and virtual agents


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