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For this report, the editors of engineering.com interviewed companies on the leading edge of implementing products as a service with a view to describing and categorizing the types of products that can be delivered as a service and the technologies that make it possible—one company in high-tech manufacturing, another who helps ensure access to clean water in developing nations, and a third in the mass transportation industry. We explore the reasons for delivering their products as services and examine the processes by which they moved to that business model. |
