The ROI of a Superior Client Experience

Date: Tuesday, October 12, 2021
Time: 2pm ET | 11am PT
Cost: Complimentary

Sponsored by: Agency Revolution

As smart insurance agencies know, the long-term success of your businesses depends on clients. According to Deloitte, customer-centric companies are 60% more profitable than those focused elsewhere. Retaining current clients, obtaining customer referrals, and additional sales to current clients all stem from a positive customer experience, and proper investment into these efforts can only grow ROI. Engaging clients throughout their customer journey is imperative for agencies looking to stay at the top of their game.

Join this complimentary webcast to discover expert advice to connect with your market and grow your agency. You will learn:

  • How to calculate the ROI of a superior client experience
  • Proven communication strategies for engaging clients + secrets about the modern insurance consumer most agents miss
  • Real-life examples of how automation can improve the customer experience
  • Tactics to help you sell more policies, increase retention and attain faster growth



Joanna Paredes | Director of Operations | Swingle Collins & Associates
Michael Jans | Co-Founder, Agency Revolution | Principal, Michael Jans Advisory
Joel Zwicker | Insurance Evangelist | Agency Revolution

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