76% of organizations experienced multiple account or credential compromises over the past 12 months, according to ESG’s 2023 research about the state of passwordless authentication in enterprise organizations. Recent prominent MFA-based breaches and friction in the end-user experience have reached the ears of IT and cybersecurity leadership. Now, IT security professionals are looking to address these risks by evaluating phishing-resistant and passwordless authentication methods but lack clarity on the uses cases this technology fulfills.