Virtually anything that touches an application can affect its performance—and the list of usual suspects is dizzying. The network is commonly the first point of blame, but further research often proves that application code, application architecture, and user endpoints, among others, are common culprits.
Without a unified view of network and application performance, troubleshooting often degrades into finger-pointing and duplicate efforts among IT staff. As separate teams across various technology silos scour their point monitoring solutions for a cause, application performance continues to suffer while user satisfaction rates and employee productivity plummets.
