It’s up to the people who are doing the work to make the case for automation and be champions of progress within their organizations. But this requires thoughtful planning and consideration.

Read this white paper by independent analysts at Ventana Research to begin building your business case with these three essential steps:

• Address the people issues and secure executive sponsorship
• Determine, document, and present the full scope of qualitative benefits
• Construct the financial aspects, including costs, risks, and quantitative benefits