Getting sick is rarely a planned event — consumers need care at any time, day or night. To offer nationwide access to urgent care, Optum Digital Scheduling partnered with a telehealth organization to create a virtual care platform with self‑service online scheduling. 

Optum Digital Scheduling helped the telehealth client offer quick and easy access to urgent care through multiple digital channels. This approach resulted in 1,000+ bookings per day. Consumers use the platform to chat with providers 24/7 for their care needs.

Download the case study to learn more: 

• Key results, such as increased bookings and appointments scheduled after business hours.  
• How self-scheduling benefits patients and health care organizations. 
• How Optum Digital Scheduling will expand to serve more patients.