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Even prior to the disruption of coronavirus, the landscape of patient care was changing. Online health consultations, embedding health providers in retail locations and remote monitoring of post-surgical patients were becoming more accepted by patients and physicians alike. In fact, “care model innovation” is one of the key trends driving technology investments in health care, according to Deloitte. But will our collective experiences during the COVID-19 outbreak be enough to propel distributed and virtual care into a significant percentage of care delivery? As health care access changed and matured throughout the 20th century, industrialized nations saw a rise in the prevalence and use of primary care doctors as the gateway to health care. People without a primary care doctor increasingly use walk-in clinics for minor ailments. And we’ve seen a massive rise in the demand for emergency rooms, including for mental health and substance abuse. In many countries, access to care has been improved through growth in public health care or the inclusion of health coverage by employers. These routes to health are now seen as the traditional method of care provision, but this is beginning to change too. This eBook tackles the impact of COVID-19 on the industry, as well as exploring how AI can be used to improve health care outcomes. |
