Why do hospitals struggle to manage social needs of patients?

Employees currently spend an average of 9.3 hours a week researching information necessary to do their jobs and 85% of hospitals forecast an increase in the importance of making and tracking patient referrals to programs that will help them with their social needs.  How can hospitals manage the complex social needs of their patients, while balancing a growing employee resource burden?

This report, based on a recent study of hospital executives conducted by Aunt Bertha through their partnership with GLG Social Impact, demonstrates the perspective of hospital executives on the role that patient referrals to community-based social services, and the hospital’s capacity to connect and track when these services are received, play in both supporting their organizational missions and affecting their bottom line.  

With this report, you will be able to form a basis of comparison for the progress of your organization compared to the rest of the industry.

As an additional bonus, this report also contains the best practices for implementing a systematic approach to social need referral and tracking procedures.



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