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For a select number of leading terminal operators, the effort means placing greater reliance on sophisticated information technology, as a key element in the formation of successful partnerships. The process of moving international cargoes through the various stages of the supply chain used to consist of discrete service providers with minimal interaction, beyond passing containers from one set of hands to the next. Not anymore. Today’s end customer demands a level of service that can only be achieved through deep collaboration among partners. And the role of the marine terminal — with its reliance on state-of-the-art technology, innovative cargo-handling methods, and deep expertise in optimal routing — is more critical than ever before. |
