Workforce Management for Contingent Labor

With a flexible, configurable workforce management solution in place you can monitor, compare, and assess data generated by your total workforce, accelerating the discovery of new best practices, and ensuring that those practices can be rapidly adopted across the organization, when applicable. Since these best practices pertain to achieving the right labor mix, when you think about total coverage you need to include contingent staff in that calculation.

Real-time visibility into your total workforce also makes it easier to evaluate the cost and productivity of contingent workers in time to make nimble staffing decisions. When you have excess work, you'll know whether it's smarter to hire more employees or contract the work out. During a six-month contract, you'll be able to see—before the contract is over—if the decision to leverage outside resources is working out the way you intended, allowing you to make changes to support a more effective way of getting business done. Unplanned absences and other fluctuations will also be easier to respond to when you have a clear picture of the pros and cons of using contingent labor.

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