Every good coach knows a winning team is a result of hard work ethic, passion, dedication, and a winning game plan. Ledgeview originally presented the information you will find in this eBook at a customer-favorite CRM Conference at Miller Park, home of the Brewers baseball team in Milwaukee, WI. Due to the popularity of the topic and success Ledgeview has found in bringing awareness to this CRM Implementation strategy, we are bringing back this information to you in an easy-to-absorb eBook that will walk you through the 10 Steps to a Successful CRM Implementation. Listed in no specific order, we find equal importance in practicing these steps, but want you to especially pay attention to the cruciality of achieving User Adoption. An actionable game plan is basically nonexistent without a team that wants to be there and a part of it. Get them excited and invested from the get-go! A successful implementation makes for a successful group of CRM Users, which leads to organizational success, customer happiness, increase in ROI and customer retention, and more. The benefits are tremendous. No matter which CRM System you choose, whether it be Microsoft Dynamics 365/CRM, Salesforce, or another system, these steps apply and will put you on the path to success, exactly where you imagined you’d be headed in choosing a CRM System. Of course, having an excellent consulting partner doesn’t hurt, but we’re just saying! If you’re ready to win with your CRM Implementation, read on.