Use this special report, Overtime Labor Law, to review your overtime pay policy and double-check your FLSA exempt employees’ status. And if you’ve been notified that a DOL auditor is coming to inquire about possible wage-and-hour labor viol…
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In a perfect world, every employee is committed to your organization’s goals, is ready to go above and beyond in daily activities, and actively collaborates with other team members. Yet when it comes to employee engagement, there’s a big gap between perfect world scenarios—and the reality. |
Generally, if you’re looking to ramp up your company’s SEO program, you have three options. You can either take care of it in house, hire a consultant who will advise your current staff how to do it, or you can hire a full servic…
Phone-based customer support can be the differentiating factor between a SaaS company that makes it and one that doesn’t. This is because phone is the most preferred support channel, it is the most effective channel for solving complex support issues a…
Customer-centric companies are optimizing the customer experience by making phone interactions more personal, professional and effective. This has led to an increase in customer satisfaction, promotes a positive brand awareness and increases revenue fo…
Marketers typically think of sales acceleration as abbreviating the time it takes to make a lead sales-ready. We think it’s time to extend the concept to include what we can do to help sales close on the deal faster.Learn how to enhance your lead gener…
In the area of billing, policy and claims management, Guidewire is broadly adopted. However:Rollouts are complex and delicate and require a thorough analysis of identifying impacted systems and stakeholdersImplementations require understanding improvem…
Succession planning isn’t just for the C-suite. Imagine: what would happen to your productivity and profits if you suddenly lost just two mid-level managers? Even companies that actively plan for succession rarely address it for roles below the executi…
Your company is growing. You’re opening 10 new sites next year. Or launching a new, innovative product guaranteed to build your customer base. Whatever it is, it’s big, and it’s going to help you stand out from the competition and improve your bottom l…
Generally, if you’re looking to ramp up your company’s SEO program, you have three options. You can either take care of it in house, hire a consultant who will advise your current staff how to do it, or you can hire a full servic…
