In today’s fast-paced world, customers expect companies to proactively respond to customer service concerns before they turn into legitimate, deeply entrenched problems. Being able to keep track of communications and use that information in a col…
At a simple level, telematics may involve using GPS to track vehicles in a fleet. But today, the most sophisticated telematics systems can be used to intervene when a truck driver is going too fast, following too closely, or falling asleep behind the w…
GPS tracking takes all the hassle out of required regulatory reporting. Instead of time-consuming, manually entered, and frequently inaccurate paper diaries reporting hours driven and time of arrival, all these details are now automatically recorded in…
Even after doing their best for over 20 years to build centralized, scalable information architecture, Forrester surveys find that only a small percentage of organizations’ data is actually converted to useful information in time to leverage it for bet…
Recent Forrester Research studies and surveys uncovered a golden nugget: Companies can improve their performance, industry ranking, and competitive advantage by making their business more agile.In conducting in-depth surveys with 368 business and techn…
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Detection tools are vital to control and determine food authenticity issues. With a need to test more samples and the challenge of ever more insightful fraudsters, rapid tests that screen for a broad range of fraudulent activities are becoming more wid…
Detection tools are vital to control and determine food authenticity issues. With a need to test more samples and the challenge of ever more insightful fraudsters, rapid tests that screen for a broad range of fraudulent activities are becoming more wid…
With the Internet of Things, machine-to-machine communication, and connected systems, large volumes of high-velocity data streams are now available that capture the behavior of machines in real time. Companies can employ powerful new predictive analyti…
Organizations are investing in new analytics technologies to improve agility and performance. IDC discusses key findings in the analytics market to help companies and other organizations learn how to deliver analytics capabilities suitable for a wide r…
