8 Ways Workforce Planning Can Increase Your Profits

Companies that want to stay competitive must have the right talent in the right positions at the right time. This might be easy for small businesses with only a handful of employees but companies with a sizeable, dynamic workforce stand to lose a lot of money and productivity if they don’t make Workforce Planning a key component in their forecasting process.

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8 Ways Workforce Planning Can Increase Your Profits

Companies that want to stay competitive must have the right talent in the right positions at the right time. This might be easy for small businesses with only a handful of employees but companies with a sizeable, dynamic workforce stand to lose a lot of money and productivity if they don’t make Workforce Planning a key component in their forecasting process.

Request Free!

8 Ways Workforce Planning Can Increase Your Profits

Companies that want to stay competitive must have the right talent in the right positions at the right time. This might be easy for small businesses with only a handful of employees but companies with a sizeable, dynamic workforce stand to lose a lot of money and productivity if they don’t make Workforce Planning a key component in their forecasting process.

Request Free!

8 Ways Workforce Planning Can Increase Your Profits

Companies that want to stay competitive must have the right talent in the right positions at the right time. This might be easy for small businesses with only a handful of employees but companies with a sizeable, dynamic workforce stand to lose a lot of money and productivity if they don’t make Workforce Planning a key component in their forecasting process.

Request Free!

Analyst Webinar: Architecting the Omnichannel Engagement Engine of the Future

Today’s differentiation is tomorrow’s standard. It’s no longer just about effectively managing a conversation. It’s not even about an individual customer journey. It’s about managing customer lifecycles through ‘connected moments’ to engage both the customer and the employee. Get this right and your company can expect tremendous outcomes.

Having a platform that manages customer interactions as single occurrences is not enough. Hear from Stefan Captijn from Genesys and guest speaker Bern Elliot, Vice President and Analyst from Gartner Research on how to discuss leveraging contextual, enterprise data, orchestrating your customer journeys and delivering personalized omnichannel customer experiences.

In this webinar, you will learn:

  • How to avoid customer experience roadblocks and a low Net Promoter Score (NPS) with engagement technology
  • Strategies to help migrate your operations without disrupting day-to-day business and current customer interactions
  • How the Genesys Engagement Engine of the Future can be architected today!

This is a global webinar presented live in North America, Latin America, Europe, and Asia. Choose a session that works for you!

Request Free!

Analyst Webinar: Architecting the Omnichannel Engagement Engine of the Future

Today’s differentiation is tomorrow’s standard. It’s no longer just about effectively managing a conversation. It’s not even about an individual customer journey. It’s about managing customer lifecycles through ‘connected moments’ to engage both the customer and the employee. Get this right and your company can expect tremendous outcomes.

Having a platform that manages customer interactions as single occurrences is not enough. Hear from Stefan Captijn from Genesys and guest speaker Bern Elliot, Vice President and Analyst from Gartner Research on how to discuss leveraging contextual, enterprise data, orchestrating your customer journeys and delivering personalized omnichannel customer experiences.

In this webinar, you will learn:

  • How to avoid customer experience roadblocks and a low Net Promoter Score (NPS) with engagement technology
  • Strategies to help migrate your operations without disrupting day-to-day business and current customer interactions
  • How the Genesys Engagement Engine of the Future can be architected today!

This is a global webinar presented live in North America, Latin America, Europe, and Asia. Choose a session that works for you!

Request Free!