CSM and UPS: Changing the Way We Deliver Healthcare
See how CSM and UPS worked together to deliver hope to patients.Request Free!
From In-House to Outsourced: Best Practices for Contact Center Knowledge Transfer
In procuring an outsourced contact center partner, you’ve gone through the RFP process, you’ve made the site visit, you’ve narrowed down your decision, and, finally, you’ve signed the contract to make your choice official. The j…
Empyr’s CPR Platform Generates 5X Return on Advertising Spend–
Read a case study on Empyr’s CPR platform: Reach 175+ consumers 100% attribution from an online consumer to an in-store sale No upfront cost or minimum ad spend “The Empyr CPR campaign has been one of our best performing digi…
Empyr’s CPR Platform Generates 5X Return on Advertising Spend–
Read a case study on Empyr’s CPR platform: Reach 175+ consumers 100% attribution from an online consumer to an in-store sale No upfront cost or minimum ad spend “The Empyr CPR campaign has been one of our best performing digi…
Making the Connection: The Path to Cloud PLM
As companies have come to understand the advantages of this technology—from customer relationship management to human capital management and financial technology—cloud services have spread into every industry. The adoption of PLM i…
10 Fundamentals to Expertly Engage Your Buyer
Today’s B2B buyer has evolved and changed. In a recent report by SirusDecisions, a global B2B research and advisory firm, 70% of the buying process is complete by the time a prospect is ready to engage with sales.” This new reality necessit…
Making the Connection: The Path to Cloud PLM
As companies have come to understand the advantages of this technology—from customer relationship management to human capital management and financial technology—cloud services have spread into every industry. The adoption of PLM i…
10 Fundamentals to Expertly Engage Your Buyer
Today’s B2B buyer has evolved and changed. In a recent report by SirusDecisions, a global B2B research and advisory firm, 70% of the buying process is complete by the time a prospect is ready to engage with sales.” This new reality necessit…
The Employee Experience Defined
If you want to engage employees and see bottom-line results from your efforts, defining your Employee Experience is crucial. Download this guide to the Employee Experience, and learn how to build one that works for your brand, your employees, a…
Want to Double Your Revenue Growth?
While organizations are leveraging new digital competencies to revolutionize product and service delivery, it is important to remember that digital transformation (DX) is not a technology initiative but a business strategy. CEOs understand that digit…
