The Impact of Recalls on Brand Equity

For this eBook, Protagonist and Nielsen studied over 15,000 consumer responses to 17 major product recalls in order to understand the narratives around these events and their true impact. This helpful guide then walks through how to prepare for these events and address them if they occur.

Read this eBook to learn:

  • How product recalls really affect brands, from brand equity to key narratives in play
  • How to understand the “why” behind consumer perceptions
  • 5 steps to facilitate a recovery from a recall

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How to Win a Narrative Battle

Whether you’re in the midst of a brand crisis, preparing for that eventuality, or fighting a longer term marketing and PR battle, the key to success is understanding people’s beliefs. In this new eBook, we map out a process to use technology to first surface and understand those narratives, then use them to your advantage. Narrative Analytics also allows you to measure the impact of your efforts in a deep, quantifiable way to see if your strategy is working.

Read this eBook to learn:

  • How to surface the narrative landscape that matters to your organization
  • How to find the levers to help you win your narrative battle

Details on how Narrative Analytics was used by both a major energy company and a leading foundation to tackle their significant narrative challenges.

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Building the Modern Market Research Stack

In this helpful 16 page eBook, we walk through pros and cons of today’s major market research approaches, introduce Narrative Analytics, a method that uses AI and massive amounts of data to surface and quantify the beliefs of an audience, and provide tips on how to put together a market research stack that fits the unique needs of your business.

In this eBook we cover:

  • Pros and cons of the major market research tools
  • How leading brands are using Narrative Analytics to see the full range of buyer beliefs
  • Three questions you need to ask to build a modern market research stack that fits your business

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The Impact of Recalls on Brand Equity

For this eBook, Protagonist and Nielsen studied over 15,000 consumer responses to 17 major product recalls in order to understand the narratives around these events and their true impact. This helpful guide then walks through how to prepare for these events and address them if they occur.

Read this eBook to learn:

  • How product recalls really affect brands, from brand equity to key narratives in play
  • How to understand the “why” behind consumer perceptions
  • 5 steps to facilitate a recovery from a recall

Request Free!