Enterprise IT / Featured Tech / InfoTech

Banking on Frictionless Customer Journeys – UK

“The age of the customer” has become the de facto term for explaining the power shift from organisation to consumer. Customers expect banks to meet their expectations, regardless of legacy systems and internal processes. The good news is that banks have recognised this issue and are responding, aiming to create the holy grail of frictionless journeys for customers. But how do banks identify and create these frictionless journeys? It all starts with:

  • Digital transformation in the finance industry
  • Reimagining customer journeys
  • Shift to a post-channel era
  • Leveraging technology
  • Eliminating confusion
  • Finding the right measurements

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Enterprise IT / Featured Tech / InfoTech

Keep Your Team Conversations Going

The vast majority of businesses use video conferencing and collaboration tools to supplement traditional in-person meetings.

Real-time video conferencing is great, but it ends when the meeting does. Most teams need to keep conversations going — around the clock and around the globe — in order to meet and collaborate effectively. And for this, they need tools that integrate video conferencing with file and message sharing to keep collaboration happening before, during, and after a meeting.

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Enterprise IT / Featured Tech / InfoTech

Banking on Frictionless Customer Journeys – US

“The age of the customer” has become the de facto term for explaining the power shift from organization to consumer. Customers expect banks to meet their expectations, regardless of legacy systems and internal processes. The good news is that banks have recognized this issue and are responding, aiming to create the holy grail of frictionless journeys for customers. But how do banks identify and create these frictionless journeys? It all starts with:

  • Digital transformation in the finance industry
  • Reimagining customer journeys
  • Shift to a post-channel era
  • Leveraging technology
  • Eliminating confusion
  • Finding the right measurements

Request Free!
Enterprise IT / IT Operations

A Buyer’s Guide to Enterprise Resource Planning for Fintech Companies

As digital natives come of age and wield more spending power, they bring with them the confidence—and the expectation—that financial processes long relegated to the physical space should function smoothly and seamlessly in the digital realm. But while fintech companies themselves promise to ease and innovate on consumers’ financial interactions, they often lack the automation in their own financial and accounting processes that afford crucial efficiencies and insight into their business processes, as well as the scale to ensure sustainable growth.

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