A new study of nearly 140 ServiceMax customers by Wakefield Research revealed modernizing service operations – from equipping technicians with mobile devices to rigging equipment with IoT sensors – can have a dramatic effect across board-level obj…
This trusted evaluation is based on ability to execute and completeness of vision, placing 15 field service software providers into four quadrants based on rigorous criteria. Here at ServiceMax, we believe this position is a reflection of our market le…
Bain & Company recently said that service is “a key weapon in the intensifying battle for technical differentiation and commercial value proposition, which every industrial company is fighting.” Service is clearly the new battleground. …
Whenever launching a new software project, one of the first decisions every executive has to make is to choose the right software service provider and to define its integration strategy. This is always a difficult decision coupled with multiple challen…
FierceCable is a daily email briefing covering the latest news, trends, and analysis on program licensing, OTT, Net neutrality, cable industry deals and investments, Wi-Fi Networks, and more.Request Free!
Organizational culture is an amalgam whose elements are as unique as the fingerprints of its members. A deep understanding of what defines a particular organizational culture is the sine qua non of culture change because no two cultures are exactly ali…
When the culture supports and is in sync with the business strategy, it operates behind the scenes. Only when leaders change strategy, do they discover the real power of culture as old mindsets clash with new strategies. Then there is a widespread call…
It takes an intentional focus, a proven process, and the right experts, to shape cultures for the demands of the future. Learn the foundational principles of how to shape your company’s culture using a specialized methodology that has been con…
The complexities of organizational cultures and their impact on profitability have vexed leaders for years. Their problem is not in knowing what needs to be done. It is in not knowing how it needs to be done to Learn the essentials of fostering ente…
Research by Senn Delaney and leading universities found that a set of three principles, once learned and implemented, leads an organization along the evolutionary next step in business leadership known as the State of Thriving. Learn how to use this…
