Does Your Organization Need a CDP?

Wednesday, April 17 at 10am PT/ 1pm ET/ 7pm CET The explosion of customer data being collected has given marketers a trove of information, but most times that data is, in different platforms, unstructured or lost in silos. That’s where a CDP can shi…

How to Engage Gen Z in the Contact Center

Quick, is Gen Z old enough to work yet? No checking Wikipedia… Answer: Yes. While there is a bit of a gray area between where exactly Millennials stop and Gen Z starts, demographers pretty much agree that the starting birth years for Gen Z are i…