Steht in Ihrem Call-Center der Wechsel zu einem cloudbasierten Contact Center bevor? Dieser kann als kaum zu bewältigender Herausforderung erscheinen, vor allem wenn mehrere Funktionen in einer Lösung konsolidiert werden sollen. Doch mit…
It’s time to realize the full power of DAM. Is your organization ready? DAM is not a project — it’s a program. It’s the foundation of an organization’s operations, and a long-term investment that needs people and proces…
Dealing with user complaints is frustrating! Not to mention latency issues, queries or reports timing out, crashes, missed SLAs, back office batch jobs bleeding over into production hours, and so on. Even after migrating to a brand-new flash array, …
We, at CleverTap, analyzed 3.1 billion data points across 18 million devices and 15 million unique users to find insights that will help you measure your app’s performance against some of the most successful ecommerce apps in the world. Downlo…
Content management systems (CMSs) have been in use for 20+ years, but only in the past several years has the term “headless CMS” become popular; and it has already begun to revolutionize the experience across digital channels and devices. H…
How do you win attention, money, and loyalty of consumers in today’s crowded, multi-complicated and tough marketing environment? You need to deliver on the granddaddy of it all — a customer experience that’s second to none. Your brand is…
Web Experience Management is an integrated set of core technologies that support the management, delivery and optimization of contextualized digital experiences on websites and other channels. Increasingly, these platforms are deployed to an ever-more …
This free 1-hour webinar from GigaOm Research brings together experts in disaster recovery, featuring GigaOm analyst David Linthicum and special guest Michael Ferranti, VP of Product Marketing, Portworx. The discussion will focus on the advanced use of…
The current cycle of provisioning “live” 5G networks constitutes the first steps in building a new era of mobile communications infrastructure. The scope of change is profound and expands security enforcement requirements. To be successful …
Steht in Ihrem Call-Center der Wechsel zu einem cloudbasierten Contact Center bevor? Dieser kann als kaum zu bewältigender Herausforderung erscheinen, vor allem wenn mehrere Funktionen in einer Lösung konsolidiert werden sollen. Doch mit…
