Automation, AI, and Analytics: Reinventing ITSM

EMA’s research sought to understand the appetite, adoption, maturity, near-term plans, and transformational potential for automation, AI, and analytics, as well as explore areas such as: The blurred line between IT and the business ITSM&r…

What’s Next for Tuition Pricing?

This paper explores the trends in tuition pricing currently, including falling and stagnant net tuition revenue, souring national attitudes toward colleges and potential new pricing strategies within universities.Request Free!

Social Networks 2020: Where to Invest

Wouldn’t you like to have a pulse on emerging trends? What networks are people quitting? Are today’s influencers going to stay relevant? Are people fed up with networks where the discourse has become rancorous? (Hint: yes!) This seriousl…