Security breaches are not restricted to the cyber-realm and often include an element of physical/human involvement. New technologies, such as Robotic Process Automation, may hold a key to improving digital trust and removing a human element of insider …
Why outsource when you can automate? For most organisations, the answer is IT bureaucracy. Budget bottlenecks and IT’s ability to convolute any process improvement with massive waterfall technology implementations, even when the need is immediate…
A Digital Workforce requires security, oversight and governance just as a human workforce does. While the vast majority of human employees act with honesty and integrity, the actions of just one unscrupulous employee can have a disproportionate effect …
Overview Redeployment of employees into proactive customer account management roles 80% of process now automated Increased inbound customer-service call levels Significant improvement of consistencies around customer account management Cr…
Competitive survival in the financial services industry depends on achieving near-real-time fulfilment and technology has long been the weapon of choice. Robotic Process Automation (RPA) has proved a powerful first responder in the latest quest for com…
Topics Covered: Rise of finance ‘super delivery’ hubs Locational strategy of finance operations is now shifting from cost to capability Revolutionising technology and robotic software Traction moving to global business services …
It has never been more important to stand out in the Fintech market – and staying ahead of the ‘mega’ and ‘mini trends’ is crucial for brands in standing out against the competition. Outlining the key Fintech trends for consu…
One of the best ways to recover from such a malicious attack is to ensure you keep good and recent backups of your systems. But even with that, you can only recover back to the last known good backup. What about the files worked on since that last good…
There are a few innovations that make it stand above the others. The first innovation is the technology to determine what data to put and keep in cache for the best performance gains on each system. Another important innovation is the dynamic…
The pressure to navigate ethics and compliance issues well is greater than ever. Shareholders, Boards of Directors, consumers, the public, the government, and even employees all demand that companies do more. And those whose actions fall short face law…
