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May 2020

Enterprise IT

Why Customer Experience Should Matter to Utilities

Customer service has always been important. The basic tenets of customer service, such as “know your customer” and “the customer is always right” are timeless. However, the digital age has changed customers’ expectations i…

InfoTech / Research / White Papers

Achieve Competitive Advantages With Innovative Data Management Strategies

According to the TABB Group, executives in the areas of risk, compliance and legal are still struggling to see the big picture due to limited data sets. On the other …

InfoTech / Research / White Papers

Weather the Innovation Storm in Communications Governance

When it comes to e-discovery and communications governance, past supporting architectures and processes have largely been siloed and dependent on central IT resources. Now leading financial services firms are actively …

InfoTech / Research / White Papers

Communications Governance Strategies for the Digital Age From Forbes Insights

Digital communications represent both opportunity and risk. Learn the importance of a sound communications governance strategy that allows fluid information exchange while helping to maintain data security and integrity. This …

Downloads / InfoTech / Research

Threat Intelligence – The New Driver for Incident Response

Malware in financial services has grown 24x. SLED is facing 70X more malicious cryptomining. Professional services has 20x more ransomware. Threats are not slowing down. If you’re swimming in silos …

InfoTech / Research / White Papers

Updating Healthcare Networks to Empower Better Care

Healthcare networks are at a modernization turning point. Many are no longer able to deliver the performance, security, and services needed by current medical technologies, digitalized care practices, data growth, and …

InfoTech / Research / White Papers

Case Study: How a top school district deploys security to transform K-12 students into 21st century digital citizens.

“Deploying Umbrella was so easy that we were unprepared for the dramatic and immediate results it netted. We did not expect a single product to move the needle so much …

InfoTech / Research / White Papers

Cybersecurity Strategies for Healthcare

Staying informed of new threats and attacks is a daunting task—but a serious one, especially where patients are involved. Interested in learning how to implement a plan that protects your …

InfoTech / Research / White Papers

Securing Digital Healthcare Communities — Addressing 10 Common Security Challenges

In this paper, we identify 10 threat vectors common to all healthcare organizations along with a number of suggestions on how to mitigate these security challenges.

Downloads / InfoTech / Research

How the Cloud Simplifies Network Security

The business world continues to shift rapidly, fueled by the growing ubiquity of cloud computing and a host of other digital innovations. Not that this is a surprise to anyone, …

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