Navigating such a dense and varied market is overwhelming. Trying to find the right solution? It feels hopeless. Here’s the good news: We’ve done all that heavy lifting, so you don’t have to. We’ve analyzed thousands of re…
Navigating such a dense and varied market is overwhelming. Trying to find the right solution? It feels hopeless. Here’s the good news: We’ve done all that heavy lifting, so you don’t have to. We’ve analyzed thousands of re…
Navigating such a dense and varied market is overwhelming. Trying to find the right solution? It feels hopeless. Here’s the good news: We’ve done all that heavy lifting, so you don’t have to. We’ve analyzed thousands of re…
Onboarding is the most critical part of the customer journey. When you carefully monitor and engage customers throughout product rollout, you put them on a path to success and your company on a path to a lucrative customer relationship. Writte…
The Customer Education Playbook provides the most comprehensive, validated methodology for developing, implementing, and evaluating a customer education program. Whether you’re looking to scale onboarding, grow your brand, drive customer engagement, or…
As COVID-19 vaccination efforts continue to ramp up, hospitals — already resource strapped from managing rapidly increasing COVID cases — will be faced with addressing even greater administrative and logistical burdens. They will need suppo…
As providers grapple with a vaccine rollout of unprecedented complexity, patient engagement leader CipherHealth has announced its COVID-19 Vaccine Communications solutions, a set of proven communications and outreach solutions specifically de…
Electronic systems contain a variety of electro-mechanical components and subassemblies. The process of integrating these components into an enclosure or panel is referred to as a box-build or system integration. Box build assembly is a critical ste…
MultiLine enables financial advisors, wealth managers, investment bankers, brokers, traders, and other frontline employees to call and text with customers on a recorded mobile line. The service solves the problem every bank faces: How to ensure gap‑fre…
Ron Antipa hangs his hat on a simple principle: You answer the phone within three rings. “I don’t care what you’re doing, put whoever you’re with on hold,” says Ron. “I want them to have a live person on the …
