When Customer Service Goes Remote

The recent pandemic upended businesses everywhere. Employees confined to their homes, lowered customer spending, and uncertainty are to be blamed. However, customers still require assistance with their concerns. Given the remote working scenario and…

Get the best out of your Marketing Database

If the COVID-19 pandemic has taught us anything, it’s that nothing is ever completely future proof. The changes brought on by the pandemic have forced businesses worldwide to adapt – and quickly!  A solid Marketing Database could be your k…

Secure. Remote. Work. eBook.

Learn how to bring your remote team together in a secure workspace that provides the tools your employees need to do their job effectively. Help your team feel less remote by enabling communication and collaboration from anywhere without compromising p…

Cognitive Search for SharePoint

SharePoint is a renowned and potent collaboration platform. It works flawlessly within the Microsoft ecosystem. And that’s where the problem lies. A lot of organizational data resides in an array of enterprise solutions. This limitation actually …

Cognitive Search for Marketing

Every marketer faces different challenges. Although the underlying goal remains the same, some teams fail to curate relevant content, while others, despite having abundant content, fail to surface the right information at the right time. Cognitive tech…