Investments in self-service technology like chatbots or virtual assistants continue to swell up. Be it customer service, community engagement, or social listening, almost every team wants chatbots. Having established that, deploying standalone bots for…
Shared wisdom can lead to better growth. Recently, we surveyed small business owners across more than 20 industries, in companies as small as 1-5 employees to as large as 150+ employees. We wanted to learn more about how they had responded to the …
"Love this innovation during a wild year. Self-service with this kind of deep thinking is very impressive". "The $12,000 in savings each month were great. Goes to prove that technology can greatly benefit organizations". These…
"Love this innovation during a wild year. Self-service with this kind of deep thinking is very impressive". "The $12,000 in savings each month were great. Goes to prove that technology can greatly benefit organizations". These…
The two fundamental metrics of desktop support are customer satisfaction and cost per ticket. While more companies are measuring customer satisfaction than before, only a few emphasize on unit cost. The fact that customer satisfaction is subjective in …
The two fundamental metrics of desktop support are customer satisfaction and cost per ticket. While more companies are measuring customer satisfaction than before, only a few emphasize on unit cost. The fact that customer satisfaction is subjective in …
With more of today’s products containing plastic components, there is a need to shorten injection-molded part and tooling development cycles while simultaneously improving the quality of injection-molded parts. Learn how plastics simulation software he…
There’s no question moving from a 2D to 3D design platform allows manufacturers to innovate and grow. This white paper explains why upgrading to 3D is easier than you think, and explores the advantages and the myths of using 3D. See real world examples…
MBD embeds product manufacturing information (PMI) into 3D CAD models to support production processes, inspections and analyses. This e-book from Tech-Clarity, an independent research firm, explains how MBD enables engineers to spend more time on creat…
Manufacturers are continually challenged to maintain quality while optimizing the bottom line. Inspection, testing and documentation are critical to this process; however, manual translations are riddled with error, inconsistencies and lost productivit…
