How To Evaluate A DevOps Solution for Salesforce

Evaluating which DevOps solution is right for your organization is an important process that can affect productivity, data security, production costs, team morale and more. And because there are many solutions on the market to choose from, comparing an…

AT&T chose Flosum to enhance customer experience

AT&T has a legacy of innovation and a market focus of giving customers what they want that has solidified them as a global leader in the telecommunications, media, and technology sectors. AT&T continually seeks to create new customer experience…

Reducing the Room for Error

Healthcare organizations have intensified their focus on combating healthcare-associated infections (HAIs). To support infection prevention efforts, the industry is now beginning to leverage tech to reduce the room for error. How? By adding in autom…

Your Ultimate Guide to Customer Journey Mapping

With customer journey mapping you can uncover opportunities to delight your customers, whether it‘s through improving the existing customer journey or solving a new problem your customers are facing. This paper will highlight the value of custome…

Telehealth Success

Telehealth visits have surged amid the coronavirus pandemic, leaving healthcare practitioners scrambling to adapt. The change from in-person patient visits to virtual care has drastically changed the workday structure and style for caregivers. Wit…