The Future of Customer Experience
Your guide to everything you need to start working remotely, from how to stay engaged, to essential remote work tools, to examples of remote teams doing it right.
Unrecognizable collaboration – How teams work together from anywhere
How teams work together, from everywhere! In this insight report, we’ve profiled 5 of the most exciting applications, investigating precisely how organizations are implementing video and how it’s affected their …
How to get maximum productivity from your remote teams
How to get maximum productivity from your remote teams Five organizations that streamlined collaboration with a unified message, video, and phone solution With remote work here to stay, however, the …
Secure Cloud Communications and Collaboration
Messaging. Video. Phone. Secured. Why is having multiple layers of security so critical? Learn the most advanced ways to shield your company’s cloud communications from cyber-attacks and other breaches in …
The Claims Experience Optimization Playbook
When a policyholder files a claim, it’s a make-or-break moment. Many consumers say if they are unhappy with the process, they’re going to start shopping for a new carrier. One challenge with any property claim is they can be manually intens…
The Claims Experience Optimization Playbook
When a policyholder files a claim, it’s a make-or-break moment. Many consumers say if they are unhappy with the process, they’re going to start shopping for a new carrier. One challenge with any property claim is they can be manually intens…
Synthetic Aperture Radar for Underground Leak Detection
ASTERRA uses Utilis technology and satellite data to find potable water leaks underground. This technology was developed in Israel and is now deployed worldwide as ASTERRA Recover. The process uses synthetic aperture radar data and passes it through a …
Satellite Leak Detection Changed the Game in Irving, TX
Donna Starling, Programs Manager for Irving, Texas, recaps her city’s very successful ASTERRA (formerly Utilis) satellite leak detection program. The city of Irving has been an ASTERRA customer since 2019, and Donna will discuss the truly game-ch…
Buyer’s Guide for Payroll & HR Software: How to Build the Right HR Tech Stack for Midsized Businesses
In many ways, 2020 was the year that the value of cloud computing for workforce management became undeniable. Small and midsize businesses that had already adopted a modern HR tech stack were able to adapt more easily during the pandemic. Many could ev…
How Organizations Can Use Leadership Development to Support DEI&B Initiatives
They learn about the policies, processes, and programs that increase diversity and create equity. Then they take action to establish hiring goals, de-bias performance review processes, track metrics, and report on progress. Policies, processes, and pro…
