7 Security Trends Shaping Today’s Threat Detection Technology
This paper covers seven top security trends that are shaping threat detection technologies and explores why they should be top of mind for all businesses.Request Free!
Live Shopping + Influencer Marketing
Because it hasn’t quite reached mass adoption here in the US, brands and retailers can secure a key advantage by testing and building out a strategy now. Learn how you can reach, engage, and acquire customers on TikTok, YouTube, and Inst…
Supporting a microservices architecture with event-driven data for Retail Banking
Retail banks can support a microservices architecture with event-driven data, decouple front-end and back-end systems, extend middleware, ensure real-time data delivery, integrate legacy system data with web, mobile, and IoT data, and deliver data fast…
3 ways to level up your contact center
Customers want to engage with you when they want and how they want, whether they are B2B or B2C. Their demands are changing rapidly and faster than ever before. When it comes to service or support, their expectation is that you’re there when and …
Digitally Transform Your Contact Center – Improve Customer Experiences with Intelligent Automation
Watch this video to learn how intelligent automation helps call centers increase productivity for remote agents, increase FCR, and cut handle-time by 25% – 50%.Request Free!
10 Must-Reads for Healthcare Leaders Focused on Building a Resilient Supply Chain
Articles cover a range of topics, from new entrants pushing into healthcare to how new business collaboratives are shaking up conventional distribution models.Request Free!
Top U.S. retailer uses AARI and IQ Bot to simplify contact center processes saving $2M+
"AARI and IQ Bot make providing service to customers a lot simpler. Our front-line workers no longer navigate multiple application systems for pulling data. They use one single dashboard that contains all the data they need to service the customer…
Buyer’s Guide for Payroll & HR Software: How to Build the Right HR Tech Stack for Small and Midsized Businesses
In many ways, 2020 was the year that the value of cloud computing for workforce management became undeniable. Small and midsize businesses that had already adopted a modern HR tech stack were able to adapt more easily during the pandemic. Many could ev…
TaskUs crushes AHT goals and improves customer satisfaction with Automation 360 & AARI
TaskUs provides next-generation customer experience (CX) that powers the world’s most disruptive companies. As part of its value proposition, TaskUs constantly looks for ways to improve the efficiency and productivity of clients who typicall…
State of Intelligent Automation Report
Welcome to Automation Now & Next 2022. Based on a survey of more than 1,000 business, technology, and automation professionals, this unique report is the culmination of months of research to capture what’s happening today with intelligent aut…
