2022

Understanding your performance across metrics and inputs—ranging from total sales to inventory to reviews to their actual product content—isn’t enough to positively influence your strategies. You need to also be able to use that infor…

The adoption of online shopping accelerated during the pandemic, which is placing increased pressure on grocery retailers to drive traffic into their brick-and-mortar locations and create synergies between their digital and physical offerings. In fa…

Data clean rooms are just the start to making data collaboration and activation possible for CPGs and retailers. Getting it right will mean a stronger partnership, increased customer data privacy and more effective activation and measurement. But what&…

Asking the right pre-trip questions will give you the data you need to deliver curated, meaningful experiences that reward and show appreciation for participants’ hard work. As a result, top performers will connect those thoughtful touches and go…

Join IDC’s Maureen Fleming as she uncovers a new breed of software that modernizes operations, with customer experience at the forefront. Together with Ushur’s Kashif Mahbub, learn how to: Reshape your interaction model across the entire custo…

In this ebook, we: Explore the emotional connection between novel experiences, feelings of reward, attention and overall happiness Identify 4 key influences that bring fresh energy to event design Share real-world examples of how thoughtful t…

Increasing marketing effectiveness Boosting the ROMI Generating revenue growth And delighting Customers Request Free!