ADT receives important investment boost from State Farm and Google State Farm has announced it will invest a total of $1.5bn in ADT in a move designed to increase cross-selling opportunities between both companies. As a result of this deal, the insurer…
Covid-19 provided an immediate boost to such initiatives, however, forcing remote work and virtual operations onto enterprises – including Global Business Services (GBS) – around the world. Business resilience has, perhaps, been the definin…
Shared services organizations help the business by providing services that empower employees to be productive in getting their work done, and by operating efficiently and keeping costs low. Read the latest whitepaper from ESG, Global Business Services …
A new global business services (GBS) delivery model is emerging: the Center Office. Read how this operating model improves agility, quality, and speed by leveraging enterprise-wide data and bringing together cross-functional teams to deliver end to end…
• 2022 was a tales of two very different halves. Both 1Q22 and 2Q22 revenues achieved record highs, totally $320B. But there were plenty of signs of industry facing headwinds starting to weigh on economies, and demand for electronics. In the secon…
The Network X conference has been a platform for many broadband service providers to share with the wider industry their plans for the smart home. One of the main takeaways from the conference is that many operators believe in their right to play in th…
Thanks to developments in consumer technology, the smart home can finally move on from analog sensors like motion and door/window contacts to more advanced solutions like radar technologies. Radar could be the next big thing for smart homes because it …
Apple first launched its iconic Apple Watch in 2014 and over the last ten years, has become one of the most popular wearables. Apple is now looking to expand by penetrating the most high-end sports and professional outdoor watch markets. Against this b…
But at the same time, organizations focused on Global Business Services (GBS) are under pressure to show value and achieve measurable results, all while reducing costs. At risk are missed earning targets, stymied business agility, and less engaged empl…
But at the same time, organizations focused on Global Business Services (GBS) are under pressure to show value and achieve measurable results, all while reducing costs. At risk are missed earning targets, stymied business agility, and less engaged empl…
