IT Asset Cost Reduction

Converge Technology Solutions and Riverbed provide digital workplace and network teams the insight into device performance, actual user experience, network bandwidth, and cloud traffic to intelligently reduce costs without harming the business. …

Shift Left in the Service Desk

Shifting left is not new. R&D teams have shifted left to catch bugs earlier in the development cycle when they are less expensive and time consuming to fix. Service desk teams are doing the same to manage increasing ticket volumes, higher user expe…

The state of fraud and AML in banking

In the run-up to 2023, the specter of potential fraud haunted several narratives. It swirled throughout the crypto sector, surfacing in the wake of the bankruptcies of FTX and Celsius. Discover how banks are combating fraud and the challenges financial…