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2023

Enterprise IT / Featured Tech / FinTech

Driving Opportunity for Credit Unions: U.S. Vehicle Accessibility Index 2023

Between rising vehicle costs, the return to physical workplaces and a growing move away from urban hubs with public transportation, the question of vehicle access comes into stark focus. But what’s keeping people from buying vehicles? Is it just …

Enterprise IT / Featured Tech / FinTech

Five customer experience strategies for financial services contact centres

Customers expect a combination of speed and personalisation from financial services providers. Your ability to deliver on these gives you a great chance to optimise the customer experience. In a competitive industry like financial services, whe…

Enterprise IT / Featured Tech / FinTech

Loans Within Reach: Lending Enablement Benchmark 2023

The financial industry is facing a uniquely challenging year, with rising interest rates and the high-profile failure of several banks driving concerns about a potential banking crisis and continued economic instability. While the landscape of consumer…

Enterprise IT / Featured Tech / InfoTech

Solve hybrid work compliance challenges with Theta Lake and RingCentral

The trend of working from anywhere (WFA) is here to stay. Results from the ZK Research 2022 Work-from-Anywhere Study show that 51% of employees will work from home two to four days per week, and another 14% will do so one day per week. This means almos…

Enterprise IT

Microsoft Teams and telephony — UCaaS providers for financial services firms

Financial services companies that have embraced Microsoft Teams for messaging and meetings must take one critical next step to achieve full benefits of Unified Communications-as-a-Service (UCaaS) – integrating calling. They do not, howeve…

Enterprise IT

Microsoft Teams and telephony — UCaaS providers for financial services firms

Financial services companies that have embraced Microsoft Teams for messaging and meetings must take one critical next step to achieve full benefits of Unified Communications-as-a-Service (UCaaS) – integrating calling. They do not, howeve…

Enterprise IT

Ensuring compliant communications in financial services

The pandemic has unalterably changed the communication habits and expectations of employees and customers. It’s now a multichannel world and there’s no turning back the clock. Regulators will catch up with all these changes, and fin…

Enterprise IT

Ensuring compliant communications in financial services

The pandemic has unalterably changed the communication habits and expectations of employees and customers. It’s now a multichannel world and there’s no turning back the clock. Regulators will catch up with all these changes, and fin…

Enterprise IT

Solve hybrid work compliance challenges with Theta Lake and RingCentral

The trend of working from anywhere (WFA) is here to stay. Results from the ZK Research 2022 Work-from-Anywhere Study show that 51% of employees will work from home two to four days per week, and another 14% will do so one day per week. This means almos…

Enterprise IT

Solve hybrid work compliance challenges with Theta Lake and RingCentral

The trend of working from anywhere (WFA) is here to stay. Results from the ZK Research 2022 Work-from-Anywhere Study show that 51% of employees will work from home two to four days per week, and another 14% will do so one day per week. This means almos…

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