Watch this video to learn how intelligent automation helps call centers increase productivity for remote agents, increase FCR, and cut handle-time by 25% – 50%.Request Free!
"As we’re moving into the future, our goal is to be bigger, better, faster, stronger. To be successful, we need to remove any potential limitations and have the latest and greatest tools available to the team. Migrating to Automation 360 clo…
Customers want to engage with you when they want and how they want, whether they are B2B or B2C. Their demands are changing rapidly and faster than ever before. When it comes to service or support, their expectation is that you’re there when and …
Audit fatigue is real and not only plagues organizations but also personally affects the individuals tasked with managing compliance. DNV’s experts share how to reduce audit fatigue and optimize your compliance program in a simpler and more cost-…
Organizations can pick between numerous free community-supported distributions of the Linux operating system. Why, then, would you pay for Linux? Register for this webinar hosted by leading IT research firm Enterprise Management Associates (EMA) and…
Improved materials testing throughput can help manufacturers reduce bottlenecks and speed up new product and component development. In this white paper, we explore five methods that can help speed up your testing process. Topics covered include: …
In this paper, you will learn about the differences between linear and nonlinear analysis and how to determine the optimal times to use one type of analysis versus the other. After reviewing the examples taken from everyday design practice, you will se…
Developing commercial strategies for gene therapies can be extraordinarily complex. This paper provides an introduction to gene therapies and outlines some key considerations for commercial planning (part 1 of 4).Request Free!
Technological innovations have enabled the design community to expand the scope of possibility and unleash their creativity. As the world is changing rapidly, designers must be able to seize the spirit of the times and imagine the future whenever inspi…
More and more materials testing professionals recognize how valuable automation can be. ZwickRoell’s experience suggests, however, that misconceptions about the scale, cost, and operational flexibility of automated testing solutions are comm…
