Enterprise IT

Seamlessly Embed Business Communications in Cloud Productivity Apps

RingCentral Office® seamlessly integrates cloud PBX and UCaaS capabilities into leading productivity tools like Microsoft Office 365™, Google for Work, Salesforce®, and others. So, for example, your users can click on a phone number in an Outlook® or Gmail™ message and instantly initiate a call. As the industry’s only open platform, RingCentral Office also includes APIs and SDKs that make is easy for developers to integrate business communications into your key workflows. Plus, all your communications are safeguarded by enterprise-class security.

Hear Eric Borhen explain how these integrations allow users to:

  • Make or receive calls directly from Outlook, Gmail, and Contact applications.
  • Schedule a meeting or audio conference from within Office 365 and Gmail calendars.
  • Securely share Dropbox™ files during a RingCentral web meeting.
  • Integrate with your CRM and gain insight into every call.

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Enterprise IT

Disruptive Customer Engagement

Join industry analyst Sheila McGee-Smith as she shares some of her recent research with companies that take full advantage of the power of integrated cloud contact center and unified communications solutions.

During this webinar you will hear:

  • How companies make their employees more available to their customers and more accountable for their time, setting a new standard for customer engagement
  • Why providing omni-channel customer engagement can increase customer satisfaction by meeting customers on their channel of choice
  • The real-world impacts of integrated UC/CC cloud services have made for companies – delivering better service from both the formal contact center and the local branch

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Enterprise IT

What AI And The Cloud Revolution Mean For Business Communications

The hype surrounding AI and its imminent take-over of the business world is creating a sense of panic. But whereas AI, just like cloud technology, is sure to become a driving force as we look to the future of business communications, there is no need to jump in at the deep end and throw all your resources at it just yet.

Join us for this webinar in which we’ll explain the current state of play for AI (spoiler alert: humans are not going anywhere for a while) and cloud technology and impart some useful ways you can prepare your business communications. Curtis Peterson, SVP of Operations at RingCentral, will talk you through:

  • Key trends in cloud communications
  • The importance of cloud communications (e.g. team collaboration, open platforms)
  • AI hype vs. reality
  • How your business can create value with AI

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Enterprise IT

Cloud Communications and Collaboration for Dummies

For many companies, supporting an aging on-premises PBX phone system has become a painful challenge. The cost and complexity of keeping the hardware alive make these systems more of a liability than an asset. Plus, they lack the flexibility and functionality needed to keep pace with a mobile and distributed workforce. Today’s cloud communications and collaboration solutions can alleviate many of these headaches while enabling a dramatic increase in productivity. By offering tight integrations with popular business tools, video conferencing, and other advanced capabilities, these modern solutions go far beyond the legacy phone systems of yesterday.

Inside…

  • Upgrade your on-premises phone system to UC
  • Embrace mobility and team collaboration
  • Simplify UC administration and management
  • Ensure on-demand global scalability
  • Integrate workflows and core applications

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Enterprise IT

Customer Service with the Power of Connection

Join us to hear directly from thought leaders at two innovative companies: Icon Eyecare and Aseracare. These organizations use the cloud to break down barriers that block an excellent customer experience. Hear how they eliminate geographic barriers bet…

Enterprise IT

Is Communications Overload Causing Your Organization to Underperform?

Is this scarcity of mental bandwidth colliding head on with enterprise communications? The number of devices and screens competing for our limited attention has exploded in recent years. Our workdays are punctuated with pings, tings, ringtones, and vibrations, and we feel compelled to respond to their Sirens’ call, even though doing so keeps us in a constant state of alert and scatters our focus.

Read this eBook to learn how Enterprise IT leaders can take the lead in streamlining and controlling this uncontrolled deluge of communications. Solutions like team messaging integrate many key applications to enable real-time collaboration within a workspace where team members can share calendars, resources, and ideas — empowers your people to make better use of their limited working memory to get more done with less stress.

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Enterprise IT

Is Communications Overload Causing Your Organization to Underperform?

Is this scarcity of mental bandwidth colliding head on with enterprise communications? The number of devices and screens competing for our limited attention has exploded in recent years. Our workdays are punctuated with pings, tings, ringtones, and vibrations, and we feel compelled to respond to their Sirens’ call, even though doing so keeps us in a constant state of alert and scatters our focus.

Read this eBook to learn how Enterprise IT leaders can take the lead in streamlining and controlling this uncontrolled deluge of communications. Solutions like team messaging integrate many key applications to enable real-time collaboration within a workspace where team members can share calendars, resources, and ideas — empowers your people to make better use of their limited working memory to get more done with less stress.

Request Free!
Enterprise IT

K-12 Education Marketer Benchmarking Guide

Marketing in K-12 education is different than any other B2B space. District Leaders face different priorities and challenges, and so do education marketers. For the past five years, Education Week’s EdMarketer has analyzed survey results in order for e…