3 Reasons Why Reviews Are A Powerful Marketing Tactic

For a while, this one-sided shouting match with consumers worked. Even in the 1990s and early 2000s, brands were able to drown out the voices of dissatisfied consumers unbelievable spending on full-page magazine spreads, $3 million Super Bowl spots and X-Games sponsorships. But, with the rise of consumer generated media—namely social media and reviews on third-party sites which make their way to organic search results—consumers hold a more powerful megaphone than ever before.

Take a look at three ways you can incorporate online reviews into your marketing strategy in a way that will maximize your marketing budget, and use our secret sauce to create a marketing recipe that has a lasting impact on your bottom line.

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3 Ways Responding to Reviews Will Maximize your Marketing Budget

Brands work hard to craft message, then send it into the world in newspapers, white papers and 140 character tweets, hoping consumers respond by opening their wallets.

But with the rise of consumer generated media-namely social media and reviews on third-party sites which make their way to organic search results-consumers hold more powerful megaphone than ever before. While many brands view online reviews as an uncontrollable, expensive presence that must be “dealt with”, ConsumerAffairs thinks companies should seize the opportunity to connect with customers and jointly shape the conversation happening online. Brands who do typically see an increase in customer engagement, a shift from negative to positive sentiment toward their brand in organic search and increased access to consumers at the zero moment of truth, meaning leads that convert better than anywhere else on the web.

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Keeping Hires From Starting Fires

The fact that trusted employees or contractors often create problems for the organizations they work for, is unfortunate, but remains a fact. But why? Companies take steps to protect themselves against the risks that are inherent when bringing in new p…