Poor customer service is a result of weak knowledge of the customer, or an inability to take a customer-centric approach to service. Banks hold extensive information on their retail customers, but struggle to bring together the knowledge they do have. …
Compliance is big business. The approximate amount of relief to customers from the Customer Finance Protection Bureau, enforcing customer protection laws, is a staggering $10.1 billion (2011-2014). This includes $2.6 billion in restitution to consumers…
For financial services firms, greater customer-centricity means creating innovative products and pricing strategies, capturing new revenue streams and optimising digital channels – all the while proactively managing risk, maximising operational a…
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The world is constantly changing with the continuous introduction of new technology. This reality creates new expectations and demands in today’s ever-evolving workforce. And technology’s effects on vision can negatively impact employee productivity for your clients, which equates to dollars lost.
Without offering the right vision benefits and regularly evaluating employee participation, you may be missing the most effective solution. Keep an eye on these 6 trends for your clients’ vision benefits. This knowledge will help you and your clients keep up with this changing world — and potentially increase productivity and employee health. |
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Informe de Epicor Software y Redshif Research revela como toman decisiones los directores de finanzas y como la tecnología les ayuda en el proceso de toma de decisiones. ¿Cómo lo hace tu empresa? |
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Con la economía mundial a punto de dar un giro favorable, el enfoque ya no es hacia saber de dónde provendrá la próxima orden sino en aprovechar las oportunidades de crecimiento más claras. Simultáneamente, muchas empresas se enfrentan a un aumento de la competencia a escala mundial. |
While cash is important for all businesses, cash flow management is especially vital for mid-market companies in today’s economic landscape. Because of their size, mid-market companies have a smaller financial war chest than their larger competit…
Since rolling out OneSCM to their mid-tier suppliers, Molson Coors has seen significant improvement in the efficiency of its AP operations. The cost to handle PO/invoice transactions has dropped by approximately $2.50 per transaction. The company has a…
Late and missed payments continue to pose major risks for most companies. Find out how to effectively evaluate a customer and improve efficiency at your company to minimize bad debt and slow payments.In this white paper, you’ll learn:7 keys to effecti…
Download this Report to learn why business agility matters to your agency. This report explores the concept through thought-provoking questions like:Is bigger always better?Marketplace realitySize vs speedWorld of changeLearn why business agility trump…
