This article explores how this asset is the way the insurance industry is heading – learn 4 key ways of the benefits of Big Data including how it will affect your customer...
From high-tech digital refraction, mapping, and imaging systems to examination chairs, Marco Ophthalmic equipment allows eye care professionals to improve lives by improving...
Customer Network presents insights from Lloyds Banking Group on how to build and implement a customer-centric strategy, how to measure trust, build emotional engagement and...
A recent survey of banking executives around the world found that more than 70 percent say customer centricity is very important to them. Among other attributes, they cite...
Today's volatile risk and regulatory environment requires banks to respond with unprecedented speed and accuracy. This white paper describes specific approaches to dramatically...
The banking industry is witnessing a permanent shift in consumer expectations around their banking relationships. Mobility and social media are creating a new marketplace...
For many years, banks have considered pursuing a greater alignment and integration of their risk and finance functions, often encouraged by regulators, consultants, and shareholders....
Banks lack the emotional connection with consumers that drives trust and loyalty – a requirement if they are to keep Google and PayPal from stealing their vital transaction...