In our digital-first world, there’s simply no going back to the old way of selling. Case in point: three out of four B2B decision makers prefer remote interactions, according to an analysis by McKinsey. Digital sales can be a double-edged…
To prepare students for the modern industry, educators are changing the way they build their curricula and adapt their instruction to teach in-demand, Industry 4.0 skills. This e-book helps educators understand the Industry 4.0 skill requirements, e…
Why you shouldn’t miss out on CDAO Nordics CDAO Nordics has been crafted by senior data & analytical industry leaders across the Nordics region. Among a high concentration of top executives, you will be engaging in interactive and prestigious ne…
Like so many teams, customer service organizations have had to shift to digital-first ways of working over the past two years. How has that impacted their ability to resolve customers’ issues? What new technologies and processes are they adopting…
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How can you help your students succeed in an environment where employer needs are constantly changing? Get the latest findings and put them into practice now. This new report on Industry 4.0 reflects leading-edge research—and provides informed, a…
In a world of uncertainties, technology is the one constant that continues to move us forward. On one hand, it is the tissue that connects people around the globe; on the other, it is the science behind solving some of our planet’s most pressing …
The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and how best to support the people who do such important work. To understand what the future might look like, we talked with business and customer se…
B2B sales is changing fast. The global shift to a digital-first approach to work has influenced team selling, and according to Gartner, 33% of all buyers desire a seller-free sales experience. The same study found that 80% of B2B sales interactions are…
They will address trends shaping the future of work and how this impacts engineering faculty and students. You will hear: How you can prepare students for the four things that will reshape the future of work Why problem-solving and flexibility …
