A leading technology-based lab instruments solution provider engaged Cognizant to design a new field service app to help field service engineers (FSEs) manage their entire CRM workflow without ever opening their personal computers. In this case study, …
Business and technology leaders at companies large and small, across multiple industries, have identified customer satisfaction as a top business priority. In the contact center, they’re significantly more focused on ensuring customer satisfactio…
Data science is revolutionizing value generation and customer journeys in the fintech industry. It has emerged as a key differentiator that enables companies to meet critical business objectives and complete time-sensitive processes—such as credi…
Finally, it’s here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition eBook. From compelling use cases to a handy glossary of terms, it unpacks everything you need to modernize your contact center so you ca…
What is the future architecture for EDRs and automotive datalogging? This paper reviews an architecture suitable for current EDRs, next generation EDRs that accommodate select data from ADAS systems (such as image data from camera/radar/lidar), and &ld…
A Total Economic Impact study conducted by Forrester Consulting to identify the cost, benefit, flexibility and risk factors of investing in IBM Turbonomic Application Resource Management.Request Free!
Childhood obesity is a serious concern that can set children up for long-term health problems. From 2017 to 2020, 19.7% of children and adolescents ages 2 to 19 had obesity. The prevalence is even higher among minority groups, affecting 26.2% of Hispan…
In this paper we will discuss challenges associated with developing an automotive battery management system (BMS). We will start with a general introduction to Li-ion batteries, why they are the best choice for automotive applications, and why they …
The embedded finance market is projected to hit nearly $250 billion by 2032, and B2B SaaS companies stand to make up a large portion of that. In fact, studies find that SaaS companies that invest in embedded financial services can increase their revenu…
Securely Work From Anywhere With the Fortinet Security Fabric At home. On the road. In the office. Since the pandemic has pushed many people to work remotely, we’ve learned we truly can work from anywhere. But most employees aren’t thinking about…
