Transform Your Contact Center with Intelligent Automation
Watch this video to learn how intelligent automation helps call centers increase productivity for remote agents, increase FCR, and cut handle-time by 25% – 50%.Request Free!
GAAP Update Service: Fair Value of Equity Securities with Sale Restrictions brought to you by CCH Accounting Research Manager
Prior to the new standard, investors took different approaches to determining the fair value of an equity security that is subject to a lock-up. Some investors, primarily investment companies, factored the effects of the contractual restriction into th…
How to Prevent & Respond to Business Email Compromise
Email account break-ins seem to happen as often as the common cold— and yet they can lead to large financial losses, reputational damage, and more. Download this tip sheet to learn how criminals break into email accounts, and what you can do to p…
The Tech Marketer’s Guide to Video Marketing
An image says more than a thousand words – and a video more than a thousand pieces of marketing material. Today’s tech marketers understand the importance of video: other than a live personal interaction, nothing tells a story, informs, and communic…
Take your contact center to the next level
Customers want to engage with you when they want and how they want, whether they are B2B or B2C. Their demands are changing rapidly and faster than ever before. When it comes to service or support, their expectation is that you’re there when and …
When Women Thrive Global Report: Key Findings — Manufacturing Industry
Over five years ago, we published the first When Women Thrive Global Report, a compilation of data from our groundbreaking study of women in the workplace. In our recent global report, we noted some key changes: 77% of manufacturing companies rep…
How to Prevent & Respond to Business Email Compromise
Email account break-ins seem to happen as often as the common cold— and yet they can lead to large financial losses, reputational damage, and more. Download this tip sheet to learn how criminals break into email accounts, and what you can do to p…
Top HR Software: Ceridian Dayforce vs. ADP Workforce Now vs. Workday HCM
This executive report provides a comparison of the top HR software features identified as most important by talent and human resource professionals. Features compared (partial list): Applicant Tracking and Recruiting Benefits Management Co…
The Tech Marketer’s Guide to Video Marketing
An image says more than a thousand words – and a video more than a thousand pieces of marketing material. Today’s tech marketers understand the importance of video: other than a live personal interaction, nothing tells a story, informs, and communic…
Case Study: Changing the Status Quo
As the manufacturing industry faces challenges such as controlling costs, we are here to help explore all possibilities when it comes to your employee benefits offering. More often than not, we find significant savings, see for yourself: • A ma…
