Customer expectations have changed, with COVID-19 forcing innovation at an accelerated rate to make experiences as self-service and user-friendly as possible. Regardless of what happens next in our “new normal”, this evolution must continue…
Date: Thursday, September 15, 2022 Time: 2 pm ET | 11 am PT Cost: Complimentary Sponsored by: SS&C Black Diamond Recent guidance from FINRA requires advisors and broker-dealers to enhance their written supe…
Information technology (IT) and operational technology (OT) departments need to collaborate and work together as their technologies and methods merge in the Industrial Internet of Things (IIoT) era. INCLUDED IN THIS EDITION: Five question…
Consumer expectations are evolving in today’s world, pressuring enterprises to deliver fast, frictionless customer service – similar to digital natives such as Amazon and DoorDash. However, enterprise silos, IT choke points, and rip and replac…
This eBook skips the techie-buzzwords to focus on the direct business impacts of conversational AI for insurance customer, broker, agent, member and claimant service. Discover the most effective conversational AI use cases, the differences between vari…
We know that getting your brand in front of the right audience is simply the first challenge; what you say once you reach them is also vital to your marketing performance. Join us for our next webinar where AUDIENCEX will be joined by guest presente…
Many organizations still struggle to scale their digital transformation projects and leverage IoT data using advanced artificial intelligence (AI) and machine learning (ML) technologies. AI offers tremendous opportunities for industrial applications. H…
This eBook guides business leaders through the benefits of designing a customer experience inclusive of email as a channel. Discover why nearly 80% of people communicate with their service providers via email and how insurance, healthcare, and financia…
We know that getting your brand in front of the right audience is simply the first challenge; what you say once you reach them is also vital to your marketing performance. Join us for our next webinar where AUDIENCEX will be joined by guest presente…
Why You Can’t Afford to Miss CDAO UK: Financial Services Focus Day featuring five of Business Insider’s ‘Top 20 European Banks’, including: HSBC, NatWest & UBS Pan-Industry Event featuring listed companies from Forb…
